Statens sivilrettsforvaltning

Governance index 2024

The agency is in the second-highest quartile among police, courts and correctional service (12 agencies). Its development over three years is in the second-lowest quartile.

• Financial control: not included (no open figures)
• Audit: 100 of 100
• Employer: 50 of 100
• Procurement: not included (no open figures)

Quartiles within the group, not a ranking. Parts without figures are left out and the weights spread over the rest.

Efficiency and quality 2024

In the group «police, courts and correctional service» (12 agencies) the agency falls in the box «Well governed, high use of resources».

Efficiency (use of resources)

• Operating cost per full-time equivalent: 12 of 100 · 1,938,355 kr
• Growth in cost per full-time equivalent, 3 years: 100 of 100 · +8.5%
• Consultancy share of operating cost: 30 of 100 · 3.3%

Quality of governance

• Financial control (budget deviation): not included (no open figures)
• Stability of the budget deviation, 3 years: not included (no open figures)
• Audit: 100 of 100 · not named among the accounts with material errors
• Competition in procurement: not included (no open figures)

The placement is a quartile in the group, not a score or a rank. A low use of resources can reflect different tasks or underfunding, and quality here means quality of governance, not quality of service. Parts without figures are left out.

Not measured: quality of service and user satisfaction, cost per output, and staff turnover.

State accounts

The deviation from budget covers the agency's own operating chapters (posts 01–29), where it posts at least 95 % of the amount. The budget is the adopted budget, changes during the year and what was carried over from the year before. Source: DFØ, state accounts.

As an employer, 2025

• Employees: 98
• Agreed full-time equivalents: 92
• Full-time equivalents lost to certified sick leave and parental leave: 5.4% (state average: 5.6%)
• Departures as a share of employees: 13.3% (13 departures, 22 new hires)
• Women: 70% · Leaders: 15.4% · Average age: 41.0

Agreed full-time equivalents by year: 2022: 74 · 2023: 78 · 2024: 84 · 2025: 92

Source: Statistics Norway (SSB), tables 12627, 12876, 12877 and 12827 (CC BY 4.0), unit «Statens sivilrettsforvaltning». The share lost compares full-time equivalents excluding parental leave and certified sick leave with agreed full-time equivalents: it mixes the two and is not sick leave alone. It counts in the employer part of the governance index, where lower is better.

Salary costs, 2025

Two of the key figures DFØ asks agencies to report, computed the same way for all from the state accounts and SSB full-time equivalents. Against the median for agencies of the same type (10 agencies). Operating expenditure per full-time equivalent and the consultancy share are under efficiency.

• Salary per full-time equivalent: 1,378,233 kr (median 1,321,972 kr)
• Salary share of operating expenditure: 65.9% (median 67.9%)

Source: DFØ (state accounts, NLOD) and Statistics Norway (SSB), table 12627 (CC BY 4.0). Salary is account class 5 in the state accounts (payroll costs, which may also include employer’s contributions and pensions). A high salary per full-time equivalent can be the task, not waste: the figures are context and do not count in the index.

What the annual report says about case processing times

Word for word from the annual report for 2025. Each agency measures its own cases in its own way. Not compared, and not counted in the index.

Sivilombudet viste blant annet til at embetet på sine nettsider oppga en saksbehandlingstid på inntil 18 måneder.

Saksbehandlingstiden etter ny lov har økt betydelig, fra 105 dager i 2024 til 188 dager i 2025.

Restanser på søknader etter ny lov har samtidig økt med om lag 25 prosent og SRF merker seg at en betydelig andel av sakene i restansen er 8 måneder og eldre.

Picked by rules: sentences naming case processing time, backlog or waiting time with a number. Read the annual report at Kudos

Documents from Kudos

• Latest annual report
  Årsrapport Statens sivilrettsforvaltning 2025 (JD)
• Letter of allocation
  Supplerende tildelingsbrev nr. 4 Statens sivilrettsforvaltning 2026 (JD)

Source: DFØ (Kudos), the documents are held by Kudos. Annual reports and evaluations are tied to the agency that owns them, letters of allocation to the agency that receives them.

The annual audit

Source: the Storting's recommendation on the annual audit (Document 1). «Not among» means the agency is not named there, not that we have read the audit report.

Procurement in Doffin

The single-tender share is computed from awards where the number of tenders is given. Source: Doffin (DFØ).

What we do not measure

We do not assess policy, goal attainment, the quality of services or individual cases. We look only at what can be measured in open data and what the agency itself controls: financial control, audit and procurement. Sick leave per agency is not openly available and is therefore left out.

See an error, or does the agency want to comment on the figures? Write to post@morninganalytics.com